Privacy Policy

Veterans for Veterans (“we,” “our,” “us”) is committed to protecting the privacy and security of our veterans’ personal information. This Privacy Policy outlines how we collect, use, and protect the personal information of veterans who opt-in to receive SMS messages from us, including health data, address, email, phone number, and other personal information.

1. Information We Collect

When you opt-in to receive SMS messages from Veterans for Veterans, we may collect the following types of personal information:
Phone Number: The phone number you provide when opting in to receive SMS messages.
Email Address: The email address you provide to receive additional communications.
Home Address: Your residential address, which may be used for correspondence and verification purposes.
Health Data: Any health-related information you provide that may be relevant to the services or communications we offer.
Veteran Status: Information confirming your status as a veteran.
Communication Preferences: Any preferences you provide regarding the types of messages you wish to receive.

2. How We Use Your Information

We use the personal information you provide to:
Send SMS Messages: We use your phone number to send you text messages, including important updates, reminders, and promotional content related to our services.
Send Email Communications: We may use your email address to send you additional information that complements our SMS messages or provides detailed information about our services.
Send Mail Correspondence: We may use your home address for official correspondence, delivery of materials, or verification purposes.
Personalize Communication: Tailor the content of our SMS messages, emails, and other communications based on your preferences, interests, and health-related needs.
Provide Relevant Services: Use health data to offer personalized services or reminders that align with your healthcare needs as a veteran.
Improve Services: Analyze and improve the effectiveness of our SMS messaging, email campaigns, and overall communication efforts.

3. Opt-In Consent

By providing your phone number, email address, and other personal information, and opting in to receive communications from Veterans for Veterans, LLC, you consent to receive text messages, emails, and mail correspondence from us. These communications may include, but are not limited to:
Updates on services and programs
Appointment reminders
Health-related notifications
Special offers and promotions
Important notifications

You understand that message and data rates may apply depending on your mobile carrier.

4. Opt-Out Process

You may opt out of receiving SMS messages, emails, or mail correspondence at any time by:
Replying “STOP”: Text “STOP” to any SMS message you receive from us to opt out of SMS communications.
Unsubscribing from Emails: Click the “unsubscribe” link in any email you receive from us to opt out of email communications.
Contacting Us: Reach out to us directly at [Contact Information] to request to be removed from our communication lists.

Once you opt out, you will no longer receive the specified type of communication from us unless you opt in again.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes safeguarding your health data, address, email, phone number, and any other personal information you provide.

6. Sharing of Information

We do not share your personal information, including health data, with third parties for their marketing purposes. We may share your information with service providers who assist us in managing our SMS messaging, email campaigns, and other communication programs, but only to the extent necessary to perform these services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via SMS, email, or other appropriate means. The updated Privacy Policy will also be posted on our website with the new effective date.

By checking the box you are opting in to receive SMS messages, emails, or other communications from Veterans for Veterans you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.